MCORP Group is a privately owned consultancy and project management house, independent of any suppliers or service providers. As such, MCORP is able to provide advice that is unbiased and completely objective.
The MCORP Group incorporates two companies i.e. MCORP Communications with a primary focus on telecommunications consultancy, project management, business intelligence (BI) and network infrastructure deployment services, and NOCDESK, a provider of 24x7 Operation Centre services.
MCORP Communications specialists and consultants are established experts in the field of communications and technology, having have spent years developing their expertise, and continually strive to keep abreast of current and future technologies. With extensive experience in network operators, ICT service providers and suppliers, MCORP’s consultants are ideally placed to guide an organisation to realize increased business effectiveness and improved operational efficiencies. In addition, because of our decades of experience at executive and senior management operational levels in large multidisciplinary national ICT network operators, we can add significant value in the management of strategic as well as tactical and operational projects covering the implementation of strategies, and the operation and support of the systems deployed.
The NOCDESK service agents monitor customer networks on a 24 x 7 x 365 basis from our NOC (Network Operations Centre) and SOC (Service Operations Centre) with full disaster recovery capability and optimum surveilance, control and analysis to ensure carrier class SLA service delivery, structured SLA management and customised reporting.
MCORP Communications is also a Smartsheet Gold Partner and offers an array of services to customers in South Africa and the African continent covering various sectors. These services inter alia include Custom Integrations, Implementation Services, Solution Building, Technical Support and Training.