Loom Systems (Acquired By Servicenow)

Loom Systems’ patent-pending AIOps solution predicts and prevents problems in businesses undergoing a digital transformation or cloud migration. Loom stands alone in the industry as the only solution that predicts IT issues before they impact customers, and enriches them with insights and resolutions in plain English. Sophie, Loom's AIOps intelligence, helps enterprises solve incidents before they impact customers, ensuring smooth IT operations with no downtime, no outages, and no threat to ongoing activity. Predictive Ticketing™ learns your ITSM-generated past incidents, correlates them with past log records, and predicts when the incidents are going to occur again. Loom's Predictive Ticketing™ is revamping customer experience by solving IT incidents before they occur, ensuring the organization's optimal business performance, resulting in enhanced customer loyalty, lower churn rates, increased profitability and prolonged lifetime customer value (CLV). No more complaints, get notified about your customer experience problems before your customers do. Built for low-touch operational simplicity and usability, our solution empowers IT, DevOps, System Admins, NOC teams, and Security specialists by transforming reactive users into proactive power-users. Visit www.loomsystems.com to learn how Loom leverages AI and Machine Learning to predict & prevent IT incidents in the digital business. Join us on Facebook: http://www.facebook.com/loom.systems/ Twitter: @Loom_Systems --- How can we help you boost your performance and reduce your MTTR? contact: info@loomsystems.com Want to join a winning team? visit our Career page: http://www.loomsystems.com/careers