Kana Software
Software Development, Software, systems, Information technology (IT) and Internet · 501 Employees
Phone Number: info@kana.com
Email Address: info@kana.com
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About
KANA understands the value of great Customer Service experiences. We provide on-premises and cloud
solutions for large enterprises and mid-market organizations, and by unifying and maintaining context
for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced
handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900
enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we
help create differentiated and personalized customer experiences that count.
KANA is based in Silicon Valley, California and has offices worldwide. For more information visit
www.kana.com, phone +1 800-737-8738, and follow KANA on Twitter @KANAsoftware.
Website
Year Founded
1996
Social Media
LinkedinTwitter
Industry
Software Development, Software, systems, Information technology (IT) and Internet, IT, Internet, R&D, Software, database and information management, Enterprise application software (EAS), Operating systems, Software, Computer Services, Software Services
HQ Location
2550 Walsh Avenue
Suite 120
Santa Clara, CA 95051, US
Keywords
Customer Experience ManagementMultichannel Customer ServiceKnowledge ManagementEmail ManagementOnline Customer Support CommunityWeb Self ServiceGovernment CRMDynamic Case ManagementSocial Media MonitoringCustomer Engagement Optimizatio
Location
- 2550 Walsh Avenue Suite 120 Santa Clara, CA 95051, US
Email Formats
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FormatExamples
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andywarhol@kana.com
first_initial + last
awarhol@kana.com
first + last_initial
andyw@kana.com
first
andy@kana.com
last
warhol@kana.com
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