Cross-industry innovation specialist with 8+ years experience putting customer needs and behaviours at the forefront of big, industry-changing ideas.
Available for short and mid-term projects either as a solo consultant or part of a wider team.
Exciting and meaningful change delivered through:
- Innovation coaching, facilitation and organisational culture
- User research and insight
- Customer Experience (CX), User Experience (UX) and Service Design
- Proposition Development and launch