MISSION STATEMENT
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer service and to develop and maintain a team of motivated professional and competent staff.
VISION STATEMENT
A modern customs administration, delivering excellent service, fostering compliance and contributing to our national development and protection of society.
OUR ROLE
Jamaica Customs Agency has three specific mandates: The equitable collection of revenue, protection of borders against illicit imports and the facilitation of trade. JCA carries out these functions by:
- Assessing and collecting customs duties, fees, and penalties due on imports;
- Interdicting and seizing contraband, including narcotics and illegal drugs;
- Processing passengers, baggage, cargo and mail;
- Detecting and apprehending persons engaged in fraudulent practices designed to circumvent Customs related laws;
- Protecting Jamaica's industries, labour and intellectual property rights by enforcing Jamaica's laws intended to prevent illegal trade practices, including provisions related to quotas; the Anti-Dumping Act; and by providing Customs Records for copyrights, patents and trademarks;
- Protecting the general welfare and security of Jamaica by enforcing import and export restrictions and prohibitions, including money laundering.
All customs activities are governed by the Customs Act. In addition to its own laws, Customs enforces over 125 other provisions of law for other agencies.
CORE VALUES
- Customer Focused
- Accountability
- Professionalism
- Integrity
- Transparency