At ICH, we believe that every customer deserves to be more than just another number. As a leading national UK Facilities Services provider, we deliver exceptional service and trusted expertise tailored to the unique needs of each client. Originally established as an HVAC specialist, ICH has expanded into a full-service facilities management provider. Our evolution allows us to offer complete solutions that range from HVAC and electrical maintenance to comprehensive installations—all managed by our dedicated, in-house engineers and support teams.
What sets us apart is our commitment to relationships. We understand the challenges faced by facilities managers, from ensuring compliance to managing budgets effectively. That’s why we invest heavily in delivering detailed reporting and customer service excellence, giving our clients the insight and confidence to make informed decisions about their facilities. By offering a highly responsive, personal service, we provide a level of care that larger, faceless organisations simply can’t match.
We pride ourselves on being large enough to handle complex, national portfolios, but small enough to ensure that every client feels valued. Our long-term partnerships are built on trust, reliability, and a shared commitment to success, ensuring that our clients know they’re in safe hands, with a team that’s always focused on their best interests.
At ICH, we don’t just manage facilities—we help our clients overcome challenges, reduce costs, and create safe, efficient, and compliant environments. We take the worry out of facilities management, so our clients can focus on what they do best.