Hospitality Quotient

Hospitality Quotient is the leadership development business from Danny Meyer’s award-winning Union Square Hospitality Group. By helping leading organizations harness the transformative power of Enlightened Hospitality, HQ offers a unique and proprietary approach, teaching companies to view their business through a hospitality lens. HQ emphasizes the value of cultivating a culture that prioritizes people and experiences, resulting in a sustainable competitive advantage. For over a decade, HQ has worked with small, medium-sized, and Fortune 500 companies—spanning more than 20 different industries—to share best practices in leadership and customer experience through inspiring workshops and speaking engagements. Although hospitality manifests differently across industries, HQ recognizes that its significance—higher employee and customer engagement, as well as top-line growth—is universal. Drawing on USHG’s 35-year history in serving others, HQ is for any organization looking to reach its highest potential.