Foviance is a leading customer experience consultancy with a focus on delivering measurable benefits that works globally with some of the world’s best known brands.
Founded in 2000 and with a heritage in website usability and data analytics, Foviance delivers consultancy to its clients about the effectiveness of their individual channels, such as mobile, web and call centre and how they combine in a cross-channel environment. For many clients, insight is provided not only in their home market, but also internationally through Foviance extensive alliance network.
Foviance engages with its customers wherever they are in their product lifecycle, and provides insight so they understand how to improve, create and deliver excellent customer experiences.
Foviance boasts 43 of the UK FTSE 100 companies among its client roster, including Barclays, BSkyB, and Sainsbury’s. In addition Foviance works with International brands such as Astra Zeneca, Dell and Nokia. For further information please visit: http://www.foviance.com
Industry
Research Services, IT networks - management and backup, IT Services, Information Technology
HQ Location
14 Bonhill Street
London, EC2A 4BX, GB
Keywords
usabilitycustomer experienceweb analyticsaccessibilityuser researchcustomer centric transformationsocial mediacustomer engagementand customer experience management