Equinox Agents

Software Development · 51 Employees
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About
For growing B2B SaaS software companies who have between 100 and 500 employees, Equinox is the leading provider of 24/7 live chat teams for technical support that drastically increases quality while spending less. We serve as an extension of the in-house teams and deliver the same or better quality at a reduced cost. Unlike outsourced body shops, we have high-quality, dedicated and software - agnostic technical teams that only work with B2B SaaS companies. Our results have enabled a company to save $1M a year, while improving support quality and lead generation. - We cover the hours you don't. - We take responsibility for the support you want us to. - We scale our resources within 24 hours to match your requirements. - We take ownership of your customers for the resolution of their queries. - 90+ CSAT | Live Dashboards | 7+ Metrics Tracked at 4 Levels each | Regular Training Sessions
Year Founded
2013
Social Media
Linkedin
Industry
Software Development
HQ Location
3100 W Ray Rd Chandler, Arizona 85226, US
Keywords
OutsourcingReduce ChurSaaSProactive ChatLive ChatAI
Location
  • 3100 W Ray Rd Chandler, Arizona 85226, US

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first + last
andywarhol@equinoxagents.com
first_initial + last
awarhol@equinoxagents.com
first + last_initial
andyw@equinoxagents.com
first
andy@equinoxagents.com
last
warhol@equinoxagents.com
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