Eishtec

Eishtec was founded in 2011 and is one of the fastest growing start-ups in the history of Ireland. At Eishtec, we are relentless in our determination to deliver industry leading customer experience for our clients and their customers. This inspires us to push the boundaries in our interactions with clients to always improve our performance. We empower our team members to put the customer at the heart of everything they do, adding value and personalising the experience to their needs. Empathy is a cornerstone of our client-centric approach; ensuring we are constantly delivering a truly world-class customer experience. Our collective management team have over 130 years’ experience delivering total customer solutions for clients across a broad spectrum of industries including technology, telcos, utilities, government and retail sectors. What makes us different is a relentless passion for quality service. This is achieved through our insatiable drive for continuous improvement, that is embedded in our culture. Put simply, we constantly iterate and implement solutions; refining the customer experience. We have instilled this culture by providing our people with the tools and incentives that allows them to do their jobs; feel part of the Eishtec family and have the pathway to grow their careers through internal competitions and promotion opportunities. This creates deep relationships; enabling connected and engaged team members. For us, the magic is in delighting our customers. To this end, we have put in place the people, processes and performance measures to enable this to be achieved through seamless, friction-less interactions, minimising customer effort. All underpinned by market leading, scalable technologies, supporting omni-channel engagement. Eishtec has the solution to help you deliver a best-in-class customer experience. Contact us today to learn more bd@eishtec.com.