Eriksen Consulting was a niche consultancy that helped people to figure out how to run things better. Whether a sales team, back office team, customer service team or administration team, we helped improve the quality or quantity of its output, its cost base, its service delivery, its collaboration with other teams, its effectiveness or its efficiency. We enabled managers to do more with less, and we can ensured that underperforming teams met their goals.
If there was something "not right" with your team, we said to ask us to come and have a look. We'd work from the bottom up as well as top down in your organisation, and we'd help you fix it.
If you were looking to build a new team or functionality from scratch, we'd help you get it right, first time.
We worked with managers as well as the individuals who make up the teams to remove roadblocks and frustrations, and thus get more out of their day, both in terms of personal and team performance and job satisfaction. We worked within your existing organisation structure, strategy and systems, allowing you to avoid expensive new investments and months of disruption.
At the end of the day, it's all about the people, and making sure that things run better.