Eran Emotional First Aid עמותת ער״ן עזרה ראשונה נפשית

ERAN is an NGO organization that provides mental health first-aid to all residents of Israel in emotional distress, via Hotline 1201 and Online free of charge, anonymously and confidentially. A person in crisis, mental distress or contemplating suicide, will find in ERAN a reassuring ear. ERAN's mission is to "be there" for all people in need 24 hours a day all year round. Like the MDA, ERAN is the main address in Israel for mental health first aid in an emotional crisis. On the actual delivery of aid, ERAN service plays an essential role in preventing suicide and the organization also partners in developing and implementing the national plan to prevent suicide.. Every year ERAN volunteers answered more than 300,000 calls, of which over 900 were suicide attempts in progress and over 9,000 calls with suicidal content (thoughts, intentions, and threats). Adding to the main hotline 1201, ERAN operates special lines for: Soldiers and their families. Children and youth. Emotional support Holocaust Survivors. Emotional support for Olim in Russian, English, Amharic, French and Spanish. Hotline in Arabic - 1201 Ext.2 Online - an innovative service in Israel via WhatsApp, Chat, Mail, Forum and SMS.