Epm Bus Solutions

For over 30 years, we’ve been committed to helping bus operators and local authorities improve the commercial, financial and operational performance of their organisations. We provide market leading software systems that enable customers to manage income, grow revenue, improve profitability and drive up the quality of their services. To achieve our mission, we reach out into many parts of the bus operation. Commercial o Understand revenue from all fares and ticket types, analyse route profitability to inform network planning, and understand passenger demand to improve vehicle utilisation. Finance o Maximise BSOG and concessionary reimbursements, improve contract performance and ensure profitability of tendered routes. Control room o Capture incidents, identify lost mileage and schedule adherence, manage disruptions and understand root causes. Operations o Manage responses to incidents and accidents, identify route reliability problems, resolve customer issues, and support staff management processes. Engineering o Manage fuel usage, improve vehicle efficiency & reliability, identify common defects, reduce unplanned maintenance and ensure vehicle compliance. This gives us a unique perspective to help customers optimise their network, automate processes, reduce accidents, attract and retain passengers, and drive continuous improvement. We also specialise in BSOG certification, operational audits, and concessionary travel reimbursement. Our BSOG consultants will maximise claims by uncovering any missing fuel data, checking mileage and ensuring your services claimed are eligible. Whilst our Concessions experts will ensure you get full reimbursement for concessionary travel on your network. With expert knowledge, innovative systems and decades of experience; we're here to help our customers drive their businesses forward.