E.G. Insight,

For more than 30 years E.G. Insight has been helping organizations to listen to the voices that matter most to their ongoing success. With a unique approach to gathering and measuring feedback, our processes guide organizations to a deeper level of understanding and a commitment to act upon what they learn. Whether it's improving the confidence level of critical customers, understanding the business needs of channel and supply chain partners, or gathering strategic insights on business challenges and opportunities from internal thought-leaders, E.G. has the tools and processes to convert conversations to knowledge and knowledge to action. The Customer Review process assists account personnel and business leaders to take targeted actions aimed at retaining and growing the relationships with their most important contacts within their most important customers. The Partner and Supplier Review processes use similar tools to uncover the true needs behind the requests from the people and organizations that impact the ultimate customer experience. Talk2 is E.G.'s answer to employee satisfaction surveys that are long on numbers but short on actionable information. Talk2 is a more strategic approach to employee feedback, focused on in-depth conversations with critical personnel related to organizational changes, marketplace shifts, and key initiatives. E.G. Insight - helping clients to build and manage critical business relationships since 1990.