Dorsal

Dorsal delivers fast, reliable software support at a great price, without vendor lock-in. Our customers pay only for what they use, based on the service quality delivered for each request. Our experts are vetted to maintain the highest standards of expertise, quality and security. We continuously update and publish the quality ratings for each individual to all our users. The majority of our revenue goes to our experts based on the customer feedback they receive. Who We Are We are a team of engineers, designers and entrepreneurs committed to building an enduring company. Dorsal is backed by Two Sigma (http://www.twosigma.com/about), Adrian Ionel (co-founder of Mirantis: https://www.linkedin.com/in/aionel) and Jerry Murdoch (co-founder of Insight Venture Partners: http://www.insightpartners.com/) As developers and operators we've often experienced the frustration with vendor lock-in for support and services. For every dollar customers spend, a small fraction gets to the people who create results. The lion’s share is captured by middlemen with no contribution to customer success. Locked into rigid contracts, customers pay high fees yet can’t get the right expertise when they need it. We want to change this. We believe in the power of the direct connection and personal accountability between the technical experts and the customer. We also believe in a meritocracy where the true skill of software professionals is readily apparent to customers and drives their earnings and reputation. Our team brings together creative energy, successful experience and youthful ambition. Some of us spent many years developing, shipping and supporting software. Others are early in their careers and know no fear. Together we share one goal: excellent software support, easily available to anyone, at a great price.