Helping businesses transform their customer experience and business operations for the future:
- Data and Analytics strategy including CDP competitive analysis
- Marketing tech / Advertising tech stack recommendations and roadmap
- Change Management ( PROSCI Certified)
- COE recommendations and roadmap
- Customer Acquisition
- Customer Success playbook
- Customer retention and loyalty
- Fractional Chief Customer Officer
- Online / Offline media planning and buying
- AI for customer service roadmap