Dezide

Dezide is an innovative tech company that revolutionizes field service troubleshooting by enabling technicians to tackle diverse challenges with an expert's proficiency, creating a ripple effect of efficiency and expertise. We specialize in capturing, organizing, and sharing expert troubleshooting knowledge through a self-learning, self-optimizing AI software platform based on Bayesian networks. We have designed our platform to help service organizations optimize their service operations, improve troubleshooting efficiency, and reduce downtime. Combining cutting-edge AI technology with expert troubleshooting knowledge, Dezide's platform empowers companies to streamline their troubleshooting processes, enhance customer satisfaction, and stay competitive in today's fast-paced, technology-driven service industry. Dezide has over 20 years of expertise in optimized troubleshooting, and we've maintained partnerships for over a decade with industry leaders, including Siemens Gamesa, Atlas Copco, Liebherr, and IBA. Our customers have proven that their technicians can solve complex problems up to 70% faster using Dezides AI-powered troubleshooting technology combined with their technical expert knowledge. It's a transformation of how companies reduce troubleshooting time, fix issues on the first visit, transfer skills, and reduce the training time of new employees, and the results we have seen are amazing!