Department Of Change

The Department of Change is the department every changemaker in business needs, to drive towards those 2030 ambitions. At a time when brands are the most powerful catalysts for change, our vision is to make ‘innovation’ simply a way of serving our clients’ customers every day, that drives radical growth for their businesses every year. So we do brand, product and cultural innovation - from the outside in. We can bring into your business the people you don't have time to reach out to. Most importantly, your customers. And your competitors' customers. And those who would be your customers, if only you could meet their needs. Then of course, we also bring in experts from diverse specialisms - whether habitologists or flavourologists, psychologists or behavioural scientists. And we harness their insights, imaginations and innovative experience, to help our clients do three things. Change their business. Change their teams. And change themselves. This year, we're launching a special change practice, called Home 2030. Having developed a Global Home Innovation Toolkit, we're helping clients innovate with, for and around customers - at home. Why? Because after unprecedented disruption by COVID-19, supply chain chaos and economic upheaval, the 'home' is a trillion dollar market that's expected to inspire more innovation in the next 10 years than we've seen in the last century. So, what do you want to change in order to generate more value for - and from - your customers? Drop us an email and we'll set up a coffee, real or virtual. Kettle's on! #DoChange