Dekra Automotive

Competition among manufacturers, leasing companies and dealerships in the automobile industry is fierce. Founded on rock solid experience and a passion for the business, our expertise steers your team toward peak performance in the sales arena and at the same time ensures peak experiences for your customers. Our automotive coaching and training programmes address the full scope of the automobile business. Focal points are business management, customer satisfaction and retention, fleet and used car sales as well as workshop and store management. Our customer relationship center offers comprehensive support in developing unshakeable customer loyalty, from approaches to lead management and customised events to contract renewal techniques, recall campaigns and sales and aftersales strategies. Our services help you unlock your team’s full potential and reach your organisation’s goals.