Customersuccessbox

Software Development · 11 Employees
Phone Number: 16506861234
Email Address: sales@customersuccessbox.com
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About
CustomerSuccessBox is an Outcome Driven customer success platform which helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication. Thus enabling success managers to deliver a superior customer onboarding experience, retain customers, drive, upsell and improve Monthly Recurring Revenue (MRR) and Life-time Value (LTV) for SaaS businesses. CustomerSuccessBox was founded in 2016 by Puneet Kataria (Founder & CEO), who comes with over 16 years of marketing, sales and customer success experience and Amritpal Singh (Co-founder & CTO), who comes with over 5 years of new product development experience. It recently raised a pre Series A of USD 1 Mn from pi Ventures and Axilor Ventures. It's being used by success managers at global B2B software companies including XebiaLabs, WizIQ, Synup and WoowUp. Its patent pending technology has processed over 30 million data points from over 100,000 end users to calculate Account Health Scores. At CustomerSuccessBox, we recognize both the opportunities and the challenges that come along. Our vision is to enable every CSM to manage and grow a multi-million dollar portfolio with hundreds of customer accounts. And achieve all this in a predictable, process and data driven fashion. Request a demo to see CustomerSuccessBox in action - https://customersuccessbox.com
Year Founded
2018
Social Media
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Industry
Software Development
HQ Location
44 Tehama St San Francisco, California, US
Keywords
Customer Success SoftwareCustomer Success ManagerCustomer Success PlatformReduce ChurCustomer SuccessMonitoring Account HealthActionable Customer Success PlatformCustomer RetentioB2B SaaSCustomer Onboarding
Location
2
  • 44 Tehama St San Francisco, California, US
  • Sector 18 Road Gurgaon, Haryana 122015, IN

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