Customer1’s streamlined software solution empowers organizations to provide
exceptional support experiences. Based on an integrated platform that includes Issue
Management, Knowledge Base and Self Service Portal functionality, Customer1 drives
increased operational efficiency and reduces overall cost of support for multi-channel
contact centres in a range of industries. Headquartered in Toronto, with offices in
Charlottetown, PEI, Customer1 serves clients in 10 countries and 8 languages. For
more information, visit www.customer1.com.
Industry
Software Development, Administrative & Specialty Services
HQ Location
161 Bay St., 27th Floor
Toronto, ON M5J 2S1, CA
Keywords
Customer Service and SupportSoftwareCall CentreAgent ProductivityIssue ManagementKnowledge BaseWorkflow Managementand Self-Service Portal