Cupola Teleservices (Cupola)

Outsourcing and Offshoring Consulting · 1001 Employees
Phone Number: 97143662000
Email Address: info@cig.ae
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About
Cupola Teleservices is the UAE’s first and largest outsourced contact center services provider. Over 25 years ago, we set up the first outsourced contact center business in the region. The concept was so new that the idea had to be pitched to the authorities to get a business license. Today, we provide contact center outsourcing across all communication channels (not just voice), including email, chat, WhatsApp, social media and other digital channels. We also offer all of the value-added services around the contact center: technology, consulting, training and staffing. Our consulting includes implementing international and government quality standards such as the Global Star Rating System (7 Stars), Dubai Model for Government Services and ISO 18295.
Year Founded
1998
Social Media
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Industry
Outsourcing and Offshoring Consulting
HQ Location
Dubai Outsource City Dubai, AE
Keywords
Contact Center OutsourcingContact Center TechnologyContact Center Consultingand Customer Experience TrainingCustomer Experience Training
Location
  • Dubai Outsource City Dubai, AE

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andywarhol@cupolagroup.com
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awarhol@cupolagroup.com
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andy@cupolagroup.com
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warhol@cupolagroup.com
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