Crescendio, LLC is a Chicago-based management consulting firm whose team members have worked globally to develop and implement solutions for leaders in a variety of organizations including Fortune 500 companies, government agencies and startups. Through interviews, research and analysis, Crescendio consultants collaborate with executives to decrease costs, improve quality and service, tackle problems, launch initiatives and achieve goals. The Crescendio team provides client solutions in areas including contact centers, back office, analytics and strategy. Additional information is available at www.crescendio.com, +1.312.546.3043, or at info@crescendio.com.