Concentra Solutions
Business Consulting and Services · 51 Employees
Phone Number: sales@concentrasolutions.com
Email Address: sales@concentrasolutions.com
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About
Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.
Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers’ recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients’ customers and prospects.
Year Founded
1991
Social Media
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Industry
Business Consulting and Services
HQ Location
555 North Point Center E, 4th Floor
Alpharetta, Georgia 30022, US
Keywords
Call MonitoringCompliance MonitoringAgent CoachingProfessional ServicesQuality MonitoringRisk ManagementMystery CallingActionable Business IntelligenceAnalyticsTrend-Based Monitoring
Location
2
- 555 North Point Center E, 4th Floor Alpharetta, Georgia 30022, US
Email Formats
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FormatExamples
first + last
andywarhol@concentrasolutions.com
first_initial + last
awarhol@concentrasolutions.com
first + last_initial
andyw@concentrasolutions.com
first
andy@concentrasolutions.com
last
warhol@concentrasolutions.com
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