Communications Regulatory Authority

The Communications Regulatory Authority (CRA) is the communications regulator in the state of Qatar established by virtue of Emiri Decree (42) in 2014. CRA regulates the communications & information technology sector, postal services, and access to digital media. CRA uses its regulatory powers mandated by the Emiri decree to protect consumer rights, ensure competition, manage the resolution of disputes, and manage the electromagnetic spectrum. In all its activities, the CRA seeks to ensure the provision of advanced, innovative and reliable ICT and postal services across the state of Qatar. CRA ensures that individuals, businesses, and government in Qatar have access to a broad range of innovative and reasonably priced communications services. The CRA uses its full range of regulatory powers to ensure that competition in the communications sector thrives and consumer rights are protected. An Emiri decree gives CRA mandate to: - regulate the information technology & communications sector, - regulate the postal sector, and access to digital media, - ensure the efficient management and allocation of scarce resources such as radio spectrum, numbering, and domain names - protect consumers from misleading and unfair practices - set quality of service standards and monitor compliance - manage a dispute resolution system that is transparent, fair, speedy, and effective