Centricity Consulting are a thought leading executive consultancy firm offering a range of consulting, data and analytical services
Our 3 guiding principles are :
1) Analytics & Insight are the foundation of achieving customer intimacy
2) Frictionless customer experience drives loyalty
3) Customer Loyalty is earned, it’s a journey, on which we can help you to make a difference
Using our extensive practical experiences we guide clients from insight, strategy to action, delivering customer strategies and solutions that accelerate the journey towards customer centricity.
Rather than layering on cosmetic changes, we can help companies embed practices within their culture and operating processes to build loyalty by engaging the hearts and minds of customers, employees and partners.
We can provide individual subject matter experts focused on a specific challenge, through to fully resourced project teams working on longer term strategic transformations.
Headquartered in the UK working with clients across Europe and beyond.
For more information email : darren.ball@centricityconsulting.co.uk