What is different about Canberra Legal Group?
The change to Canberra Legal Group has provided us with an opportunity to set a new standard in the way in which legal services are delivered.
The first step is understanding.
Understanding our clients needs, expectations, and what is most important to you in the resolution of your matter. This ensures that we have a clear understanding of your objectives and what you are trying to achieve so that we can dedicate ourselves to helping you achieve your goals.
The second step is empowerment
Empowerment means working together to move your legal matter towards a resolution. We want to use our knowledge and expertise to give you the power to take action.
We foster a passion and commitment to getting you the best outcome possible, which means working with you to formulating effective strategies to overcome conflict, help manage your risk and bring your matter to a resolution.
The third step is results
Our job is to get you cost effective results that allow you to achieve your goals. We understand that each matter is different, and we strive to deliver a range of services that are tailored to suit your needs and produce the best possible outcome.
We want to deliver results for you in regards to your legal matter, but we also want to deliver results for you in the Canberra Legal Group service experience.
Our service standard
Our new service standard is:
We listen to you to find out the full circumstances of your case
We return your phone calls promptly
We keep you up to date on the progress of your case
We communicate with you clearly about your fees