Calling Solutions

Calling Solutions is a bilingual (English & Spanish) customer contact telecommunications company located in San Antonio, TX. CSI has a superior track record of providing customized inbound and outbound campaign expertise, primarily for Fortune 50 companies. Core Service Offerings: • Inbound customer calls, including billing, technical support, client retention, customer care, lead generation, and sales •Outbound customer calls, including sales and client win-backs •Multi-channel customer support campaigns, including automatic call backs, email, chat, video, social media, and SMS. •Fundraising and political outbound campaigns for nonprofit associations and political parties CSI leverages its deep operational expertise and world class talent to deliver exceptional client services: •Deep Operational Expertise: CSI is well versed in leading customized campaigns for the largest telecommunications, financial services, and consumer brand companies in the U.S. •World Class Talent: CSI's agents receive advanced training, enabling the company to quickly and effectively scale to any program, including inbound/outbound calls, email, chat, video support, social media, and SMS. CSI has the ability to attract, train and retain best-in-class customer service agents.