Buzz Channel

We help our clients listen to their customers to help them make better business decisions. It is as simple as that. Buzz Channel are leading customer experience management, market research and community engagement specialists. Combining in-house research, engagement and analytical expertise with super responsive online research technology, we help our clients know what's important to their customers in order for them to make better business decisions. We know that the more you listen to and understand your customers & communities, and act on this feedback, the more your business will succeed. We help our clients do this through combining research, engagement and analytical expertise with our super responsive online technology, to manage research and engagement projects. One of our main specialities is transforming customer experience via our Buzz CEM programme. We have our own high-quality online panel of research participants - buzzthepeople. We also manage a number of client's customised online research communities. For every survey our panellists complete, they can choose to donate money to a charity of their choice - some of our charities have received over $20,000. Currently working with great clients like; Auckland Council, Dunedin City Council, Hamilton City Council, Sky TV, Financial Markets Authority, HRV, Auckland DHB, Waitemata DHB, Maori TV and AMP to name a few.