Blue Lotus Solutions

Blue Lotus Solutions' purpose is to help others succeed, personally and professionally. Their passion lies in designing and delivering the systems that improve productivity and profits in your business. Drawing from her inspiring journey to date and her wealth of experiences, the founder, Marjolijn, is a maximiser, a confident leader, educator, public speaker, and mentor and is known for her independent contribution to positive change within an organisation and for clients. She is detailed and systematic with an innate ability to strike a balance between conceptual and analytical thinking, i.e. seeing the big picture as well as minute details, and she is adept at using data, systems, and analytics to drive outcomes. She excels at identifying interdisciplinary and interdepartmental common grounds and encouraging collaboration. Marjolijn is a compassionate, problem-solving individual, who thrives on helping other people achieve their goals and aspirations. She is a great motivator and ally, and inspires positive change. Blue Lotus Solutions exists to provide business advice to leaders, identify opportunities for improvement and innovation, and develop organisations toward achieving their aspirations. Marjolijn bases her work on customer journey mapping and service blueprinting, as well as process mapping, waste reduction, and resource management while facilitating and boosting internal customer (employee) engagement. She applies multiple lenses/perspectives to each situation, and generally uses a "systems thinking" approach. Her core principles are customer focus (jobs-to-be-done), maximising individual potential, value stream mapping, reducing resource wastage, collaboration culture, and defining success through leadership.