Artiwise

Artiwise Mission: Provide sustainable customer satisfaction with Artificial Intelligence Artiwise Vision: To become one of the leading global VOC (Voice of The Customer) firms. Founded in 2015, Artiwise has been providing actionable insights to companies to strengthen their customer satisfaction. Gathering all customer communication channels in one place, Artiwise empowers companies to understand the voice of their customers. Turning reactive customer experience into proactive, Artiwise is the first company to measure the customer satisfaction through the emotions of the customers. Through root-cause analysis, aspect-based sentiments analysis, instant customer insights, category-based customer satisfaction scores and periodic comparison reports, Artiwise presents the holistic view of customer feedback and helps you identify what causes customer dissatisfaction and churn. As one of the fastest growing companies in VOC (Voice of the Customer), AI (Artificial Intelligence) and NLP (Natural Language Processing) technologies, Artiwise is investing heavily on R&D. Thanks to these investments, Artiwise has managed to differentiate from their competitors and marked the differentiation with their patents. Used by many enterprise brands from automotive, finance, telecom, FMCG and airlines industries, Artiwise is now expanding its presence into different regions and markets in all over the world.