Akio

Software Development, Software, call centre, helpdesk, Information technology (IT) and Internet · 51 Employees
Phone Number: cmolina@akio.com
Email Address: cmolina@akio.com
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About
La satisfaction client ne se résume plus simplement à bien répondre. Une meilleure connaissance des attentes du client et une réponse personnalisée devient nécessaire. C’est pourquoi AKIO édite Akio.cx, une suite logicielle innovante qui analyse l'ensemble des interactions et assiste le conseiller pour améliorer l’Expérience Client et Collaborateur, en s’appuyant sur des technologies intelligentes et collaboratives. Pour en savoir plus, rendez-vous sur www.akio.com/fr Customer satisfaction is no longer simply a matter of providing a good response. It is becoming increasingly vital to gain better insight into the customers' expectations and to ensure that they receive a tailored solution. Which is why AKIO has developed Akio.cx, an innovative software suite that analyses all types of interactions and assists the advisor in improving the Customer and Employee Experience, by relying on intelligent and collaborative technologies. For more information, www.akio.com/en
Year Founded
1998
Social Media
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Industry
Software Development, Software, call centre, helpdesk, Information technology (IT) and Internet, IT, Internet, R&D, Software, electronic mail (E-mail), Software, system administration, Software, database
HQ Location
43 rue de Dunkerque PARIS, 75010, FR
Keywords
Logiciel centre de contactsLogiciel service clientSocial Listening and AnalyticsRelation ClienteRéputationAnalyse de la voix du clientSémantiqueVoixOpérateur de téléphoniemail
Location
  • 43 rue de Dunkerque PARIS, 75010, FR

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andywarhol@akio.com
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awarhol@akio.com
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andyw@akio.com
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andy@akio.com
last
warhol@akio.com
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