3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its solutions empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams.
Industry
IT Services and IT Consulting
HQ Location
3CLogic
9201 Corporate Blvd. Suite 470
US,Maryland,Rockville,20850
Keywords
Call Center SoftwareContact Center SoftwareCloud call center integrated with CRMVOIP Call CenterIVRACDSkills-Based RoutingCall RecordingCTIScripting