11 London

We help health and humanity brands deliver breakthroughs at scale in their advertising and communications. Uniquely, half our clients are in pharma, and half are patient associations and charities. We’re also the first B-Corp certified healthcare agency in the UK.   While our work ranges from bespoke consultancy to bold creative, it always starts with a rigorous analysis of the truths and insights at the heart of each challenge. We then help our clients test, learn and measure ROI – in both HCP and patient settings.    Through our deep knowledge of both commercial and non-profit health sectors around the world, our clients can gain broader insights and explore valuable opportunities for partnership. We also guide our clients through the evolving landscape of AI, helping them find the innovative approaches and efficiencies that deliver their next breakthrough.   We offer: • Brand, comms and messaging strategy • Customer/patient journey mapping • Creative concept development • Key asset creation, including animation, film and TV, and sales aids • OmniLabs®: our proprietary approach to omnichannel campaign development, testing, management and media planning/buying (pre-launch, promotional and educational) • 360 degree patient support planning, alongside our health psychologists • Patient comms, support and disease awareness programmes • UX design and wireframing for website and apps • Social listening • ‘Embracing ethnicity and diversity in health’ – audit and recommendations • Partnership planning and broking (between pharma and patient groups) • Ongoing content creation, including co-creation